Receiving Your NS Pay
Your NS Pay will be credited into the bank account number that you had provided to MINDEF. If there are any changes in your bank account details, it is your responsibility to update them via Update My Profile on the NS Portal before your Operationally Ready National Service (ORNS) activity begins. Any changes to your personal information will take up to 3 working days to be reflected in the system.
Your NS Pay will be paid within 10 working days from the start date of your ORNS activity.
However, this is if you have submitted your Make-Up Pay claim at least 2 weeks before your ORNS activity begins, together with any relevant supporting documents.
If you submit your Make-Up Pay claim after your ORNS activity begins, your will receive your Make-Up Pay within 14 working days upon receipt of the claim or supporting documents, whichever is later. For hardcopy claim submissions, payment will normally take longer than 14 working days.
Service Pay will still be paid within 10 working days from the start date of your ORNS activity.