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Claim Options

Your Make-Up Pay claim for participating in an Operationally Ready National Service (ORNS) activity will depend on whether your employer is:

  • Registered with the Direct Reimbursement to Employers of Claims for NS Training (DIRECT) scheme
  • Not registered with the DIRECT scheme

Before your ORNS activity, please check with your employer on the scheme they have registered with, and what your roles are in the Make-Up Pay claim process.

 

Registered with the DIRECT Scheme

You are not required to submit a Make-Up Pay claim. Your employer will continue paying you as per your company’s regular pay schedule and proceed to claim reimbursement for your NS Pay from MINDEF.

Your Service Pay will also be included in your company’s regular pay schedule. This is if your employer submits your Make-Up Pay claim at least 14 days before your ORNS activity – MINDEF will credit your Service Pay to them.

If your employer does not submit your Make-Up Pay claim at least 14 days before your ORNS activity, it will be assumed that they are not under the DIRECT scheme. MINDEF will credit your Service Pay directly to you instead. Your employer may then recover the credited Service Pay from you.

 

Not Registered with the DIRECT scheme

Either you or your employer will need to initiate the Make-Up Pay claim process. Your Service Pay will be credited directly by MINDEF to you. If it is your responsibility, you will need to do this via Manage NSmen Payments on the NS Portal, before your employer can endorse your Make-Up Pay claim and submit it to MINDEF. You will not have to initiate the Make-Up Pay claim process if your employer initiates it for you.

Your employer will deduct the Make-Up Pay amount from your salary – MINDEF will then credit your Make-Up Pay directly to you.


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Last update: 10 Nov 2017

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